Terms and Conditions

Terms and Conditions

 

This website and all electronic content including images, photographs and text are the property of Estelle Pty Ltd, 2/10 Eddie Road, Minchinbury NSW 2770 ABN: 49 101 114 229. Use of this site bounds the user’s consent to these terms and conditions.

 

Website limitations

Content on the website might vary from time to time in stock availability, price and quoted freight costs. Estelle Pty Ltd similarly reserves the right to remove, adjust and amend the website from time to time which may affect prices or availability. Estelle Pty Ltd disclaims any liability for loss directly or indirectly arising from your use or reliance upon the website and content. Estelle Pty Ltd does not guarantee access to the website will be uninterrupted or that the website is free from viruses or anything else which may damage any computer which accesses the website or any data on such computer.

 

Limitation of liability

 

Estelle Pty Ltd as permitted by law excludes all liability whatsoever for any loss or damage of any kind (including special, indirect or consequential loss and including loss of business profits) however caused (including negligence) arising out of or in connection with the website.

 

Where the law implies a warranty to these website terms and conditions which may not lawfully be excluded Estelle Pty Ltd liability for breach of such a warranty shall be limited at its option, to one or more of the following;

Replacement of goods or the supply of equivalent goods; repair of the goods; payment of the cost of replacing the goods or acquiring equivalent goods; or payment of the cost of having the goods repaired.

 

 

 

Additional Order Costs

Estelle Pty Ltd reserves the right to change prices post your order being placed. In this event Estelle Pty Ltd will contact the user to resolve the issue. In the event reconciliation cannot be reached and in all cases Estelle Pty Ltd reserves the right to refuse the sale and refund the monies involved.

 

 

Guarantee

 

Estelle Pty Ltd guarantees the original purchaser for all products for the life with the exception of Stainless Steel, Plastic, Aluminium, Rubber and Glass Products. Plastic, Aluminium, Rubber and Glass products carry a three (3) year warranty and stainless steel one (1) year. Glass breakage is not covered by any warranty. (Misuse, incorrect installation and improper cleaning methods are not covered by this warranty). Clients are advised to check with the manufacturer of their preferred cleaning products to ensure that the product is safe to use on Estelle Pty Ltd products.

The purchaser is required to furnish any shipping, handing and installation charges. Suspected defective products must be inspected by Estelle Pty Ltd, by receipt at Estelle Pty Ltd, prior to a warranty claim being honoured. Estelle Pty Ltd reserves the right to repair, replace, refurbish or substitute to a similar product.

It is recommended contact be made with Estelle Pty Ltd in the first instance of a warranty claim.

 Proof of purchase is required with all warranty claims.    

We shall in no event be liable for death, injuries to persons or property, or for the incidental, contingent, special or consequential damage arising from the use of these products.

 

Other things you should know

 

Installation of Estelle products should be made by a qualified installer.

Technical advice found on this site is a guide only and assumes checking by a qualified installer.

Glass details are a guide only and should be checked by a qualified installer.

Please note, whilst all care is taken to provide accurate information no responsibility is taken for the outcome of that information.

 

Complaints

 

Any complaints with regards to your purchase must be made to info@estelle.com.au within one (1) week of delivery of the goods.

 

Privacy

 

Your personal information is recorded on the website, such as your name, address, e-mail address, mailing address, special delivery instructions and phone number. This information is used to process your order and support to you in future contact and notifications. You consent to this contact and information being recorded.

 

Your credit card details are recorded on the website only for the express purpose of completing the transaction and subsequent price adjustments as detailed earlier. Additionally, your credit card details are passed onto an encrypted secure gateway through a third party banking site. The credit policy of this site can be obtained upon request by making a request to info@estelle.com.au

Estelle does not sell or share your details with other organisations except to expressly complete the order placed.

 

Governing Law

 

The laws of New South Wales govern these terms and conditions. In the event that a dispute arises from these website terms and conditions, you agree to submit to the non-exclusive jurisdiction of the courts of New South Wales, Australia.

 

Interference with the website.

 

You must not attempt to change, add to, remove, deface, copy photographs, diagrams or information, hack or otherwise interfere with the website or any material or content on the website.